A message to all our guests…
Following the Government’s announcement, we sadly have to close all our hotels, restaurants, pubs and any other facilities from Saturday 21st March, as part of the global effort to fight CoVID19. We will let you know about re-opening dates just as soon as we can, but we plan to continue to take reservations with flexible cancellation policies from the end of May 2020.
We expect you will be ready for some post-lockdown dining and celebrating so we will use this time to make some improvements and ensure we are ready to welcome you back just as soon as we can.
For those of you with reservations and/or event bookings our teams will be in touch, If you need to get in contact with us please visit the individual hotel page for contact details.
Our fantastic teams will be retained and kept safe, and you will see all the regular faces again very soon!
We look forward to welcoming you back very soon, but for now stay safe.
Julian Hitchcock | Managing Director
When a guest walks through our doors
We don’t simply check them in,
drop their bags,
show them the menu
bring them their bill,
We want them to feel part of our family.
Whether they’re with us for business or leisure.
You see, at the Town and Country Collective we understand family because we are one.
We’ve been running the business as a family for 25 years.
A father heads it up
A son drives it forward
And our people bring it to life.
They’ve not only grown up here
They’ve also risen up,
From pot-washers to head chefs, bar staff to managers,
All nurtured and developed as one of our own.
And we’re by no means a small family.
We’ve got a host of staff across a lot of venues,
from the elegant Coed y Mwstwr, the peaceful New House, to the trendy Oscars,
all related by their homely atmosphere
And their welcoming vibe.
You see family is important to us.
And we know it’s important to you.
So whether it’s the weekly Sunday lunch,
The mother’s day celebration,
The wedding festivities,
Or the parents-only night away
We’ll be there, to welcome your family, into ours.
You’re not a guest, you’re family